It's All About You

Shipping & returns

Shipping

All orders are sent directly to you from Australia. Orders within Australia are eligible for standard shipping or express .

Standard Shipping - $9
Express Shipping - $12
Worldwide Shipping - please email us for more information

All orders over $100 are eligible for free standard shipping within Australia. Unfortunately, we cannot offer this for customers outside Australia.

All Australian orders are posted with Australia Post. International orders are sent with Australia Registered Post which is then converted to your local postal service according to your delivery origin.

Returns policy

To be eligible for a 14-day change of mind return, your item/s must be unused and in the same condition that the order was sent. Your purchase must also be in the original packaging and returned to it's all about you boutique within 14 days of the original purchase date.

Kindly note that Health and Hygiene Laws restrict the return of our headbands and jewellery. In the event that an online order is damaged in transit, we will be happy to exchange the product for the same style.

In terms of our clothing range you are eligible to return the product in exchange for a different style or size of the same monetary value. If the product is no longer in stock, we will offer a credit note for the same monetary value which will be valid for 1 year.

Due to the delicate nature of our products it is important to look after them with care. We are not able to cover the costs for styles which have been damaged through wear and tear, sun exposure, or tarnishing through the use of perfumes and lotions.

How to make a return

1. If you wish to request a return, please email admin@itsallaboutyouboutique.com.au with your reason for the change of mind and your online order number.

2. If your return is approved, you will be given return information via an email reply, however, it is important to note that (unless deemed
faulty) return shipping costs are the responsibility of the customer.

3. Once your return is received by It's all about you boutique and inspected, we will send you a courtesy email to notify you that we have received and processed your returned item/s.

 

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